Donor
Privacy Policy & Terms

The Grand Foundation is committed to protecting the privacy of our donors. This Privacy Policy explains how we collect, use, disclose, and protect our donors' personal information.

Information We Collect

The Grand Foundation collects the following personal information from donors:

  • Contact information:
    • Name
    • Affiliated company/organization
    • Phone number
    • Email address
    • Address
  • Credit card information
  • Information regarding how the donor heard about us

How We Use Donor Information

Credit card information is used solely to process donations and to facilitate refunds as outlined in our refund policy below. All credit card information is securely sent to our payment processor, Braintree, a service of PayPal, and is used only to process the donation. The Grand Foundation does not retain this payment information. The use of your personal information by Braintree/PayPal is governed by their privacy policy, which may be found at paypal.com/gi/webapps/mpp/ua/privacy-full

The Grand Foundation uses the other personal information provided by donors for recordkeeping and reporting purposes.

We like to show our sincere appreciation by recognizing our donors by name in our annual report. We do not publish the names of donors who requested to contribute anonymously.

If you make a donation to a fund, your name, contact information, and gift amount may be shared with the fund advisor unless you request otherwise.

Information We Disclose

The Grand Foundation does not sell, rent, lease or otherwise share donors’ personal information with third parties except in the ways previously outlined. Details about donations may be shared with the IRS for tax purposes, but this information will not be publicly disclosed.

How We Protect Donor Information

The Grand Foundation takes a variety of administrative and technical measures to secure the privacy of donor information from unauthorized access, use, or disclosure. However, we cannot guarantee that our security measures are 100% foolproof and may not be compromised.

Refund Policy

The Grand Foundation is grateful for all donations received in support of our efforts to improve the quality of life in Grand County. Due to the nature of charitable donations, we are generally not able to grant refunds for donations. However, if you believe that your donation was made in error or was not authorized, please contact us.

How To Contact Us

If you have any questions regarding our donor privacy policy or refund policy, visit our Contact page for information on how to contact us.